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Shipping policy

SHIPPING

Once your order is ready to be shipped, we will send you a confirmation email with the tracking information.

*During high-demand periods, deliveries may experience delays.

 

SPAIN (Mainland) & PORTUGAL

Shipping: FREE.
Delivery time: 48/72* business hours.

 

BALEARIC ISLANDS

Shipping: FREE.
Delivery time: 3–5* business days


CANARY ISLANDS, CEUTA & MELILLA

Orders over €100: FREE SHIPPING.
Orders under €100: €9
Delivery time: 4–7* business days

Please include your ID number in the notes field so we can issue the invoice for customs.


EUROPE ZONE 1

Austria, Belgium, France, Germany, Italy, Luxembourg, Monaco, Netherlands

Shipping: FREE.
Delivery time: 2-7 business days.

 

EUROPE ZONE 2

Croatia, Denmark, Hungary, Slovakia, Slovenia, Poland, Czech Republic

Orders over €150: FREE SHIPPING.
Orders under €150: €8
Delivery time: 4–7 business days.

 

EUROPE ZONE 3

Bulgaria, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Romania, Sweden

Orders over €150: FREE SHIPPING.
Orders under €150: €30
Delivery time: 4-7 business days.

 

OTHER COUNTRIES

At the moment, we do not ship to the following countries: Albania, Andorra, Belarus, Gibraltar, Norway, United Kingdom, San Marino, Serbia, Switzerland, Turkey and Vatican City.
We apologise for any inconvenience caused.

 

INCORRECT ADDRESS, ABSENCE OR FAILURE TO COLLECT

To avoid any issues, please make sure that the shipping address provided is correct and that you collect your order within the time frame indicated by the carrier.

In the event that an order is returned due to an incorrect address, absence, or failure to collect the parcel at the designated pick-up point, reshipping will incur a cost of €10.

For other destinations, please contact us.


QUESTIONS ABOUT YOUR SHIPMENT?

If you have any questions, feel free to email us at buenasvibras@mexas.co and we’ll be happy to help.